Used Wheels Purchased from Another Quilter

QUESTION
We purchased a set of EdgeRider Wheels for Gammill from another quilter who decided after a short time that she did not need them. Our package did not include any washers or jam nuts at all. We purchased jam nuts and some nylon washers of different thicknesses at our local
hardware store. We're having an issue with difficulty of moving the machine.


ANSWER
Please contact us directly through this support system purchase the proper hardware kit needed for your machine.

http://edgeriderwheels.zendesk.com/anonymous_requests/new

Our parts are from various suppliers and cannot be bought at hardware stores.

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